Q: When will I receive a response to my application?

A: Upon submitting your completed application, you will receive an immediate acknowledgement via email from the recruitment team. The email will state that your application has been received and is under progress.


Q: How long does it take to receive further updates on my application after the initial acknowledgement?

A: If shortlisted, you will be informed about the next stage as soon as possible.


Q: How will I know if my application has been successful?

A: Once your application is screened and shortlisted, a member of our recruitment team will call or email you to schedule an interview. If your application is unsuccessful, you will receive a regret email from our recruitment team, informing you of the same.


Q: On what basis do you make your selection?

A: Candidates are screened and short-listed on the basis of the job requirements, such as the level of qualifications and experience related to the position they are applying for. If you are successful, a member of our recruitment team will contact you to arrange an interview for further screening. This is also an opportunity for you to ask any additional questions you may have regarding the role.


Q: What are the different types of interview stages?

A: Interview stages may differ from position to position. Typically you will be interviewed by HR (telephonic and/or personal), followed by a personal interview with the Line Manager. You may also be required to take-up an assessment such as aptitude or psychometric test, depending on the role.


Q: How long will it take to receive an update after a personal interview or assessment test?

A: You will receive feedback within 14 days of attending the personal interview or assessment test. The recruiter will call you personally to provide feedback.


Q: After successful interviews, how long does it take to receive an offer?

A: It takes anywhere from one to three working days to receive an offer. This depends on the seniority of the position and the location of the candidate, i.e. local or overseas.


Q: What happens once I accept the offer?

A: A member of our recruitment team will guide you through the documentation required to process your visa/work permit. Upon submission, we will regularly update you on the status of your residency and advise you of a tentative joining date.